Support Center

Sales FAQ's

  • Do you offer a free trial?

    Yes we do, and we're so confident that you'll love our service that we're going to let you use it for 30 days ...

    May 23, 2012 04:34PM BST
  • Which plan is right for me?

    We offer a simple three stage plan designed to match a broad range of customer requirements. Simply choose the...

    May 23, 2012 04:38PM BST
  • What if I need more bandwidth?

    More bandwidth is no problem. You can either upgrade your plan or contact us directly to discuss bespoke requi...

    May 23, 2012 04:39PM BST
  • How do I cancel?

    Simply send us an email requesting cancelation of your contract and we will immediately instigate the cancella...

    May 23, 2012 04:39PM BST
  • When will my new account be set up?

    As soon as you’ve applied we’ll send you an email with your log in details. Activate your account then you’re ...

    May 23, 2012 04:41PM BST
  • When do I pay?

    We ask you for payment shortly before your free 30 day trial comes to an end so your service continues. Before...

    May 23, 2012 04:42PM BST
  • What if I want to leave the 30 day trial?

    You’re free to leave at any point, you’re not obliged to sign-up for any price plan. We won’t ask for any paym...

    May 23, 2012 04:59PM BST
  • Are there any limits on the 30 day trial?

    There are no limits. You get the storage and bandwidth limits for the price plan you choose.

    May 23, 2012 04:43PM BST
  • Which features do I get on the 30 day trial?

    All of them. All our price plans include every feature, on the free 30 day trial or afterwards.

    May 23, 2012 04:44PM BST
  • Can I change price plans?

    Yes. You can change at any point either during the free 30 day trial or after it.

    May 23, 2012 04:45PM BST

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